DiscoverThe Retail Razor: Data BladesSharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact
Sharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact

Sharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact

Update: 2025-10-16
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Season 2 Trailer - Data Blades Returns: AI, CX, and Retail Media for Executive Leaders
 
Welcome to Season 2 of The Retail Razor: Data Blades—the podcast that slices through complex retail research to deliver sharp, actionable insights and retail strategies for executive leaders in the AI era. 
 
In Season 1, we cut through the clutter with data-backed insights to identify strategies for:
  • Inflation’s uneven impact across age groups—where seniors felt the pinch more than younger shoppers.
  • Shifting shopping habits—like 74% of consumers using lists to control spending.
  • The power of values in loyalty—with 77% of consumers saying brand values matter more than discounts.
  • Self-checkout and employee experience—where well-informed store teams drove a 27% increase in average spend.
 
Now in Season 2, we’re going deeper. Hosts Ricardo Belmar, RETHINK Retail Top Retail Expert & NRF 2025 Retail Voice, and Casey Golden, RETHINK Retail Top Retail Expert, preview what’s ahead:
  • Exclusive insights from TruRating and top retail analysts to hone your data-driven retail strategies.
  • A focus on three pillars: Customer Experience, Retail Media, and Employee Experience.
  • How AI is reshaping retail strategy—from predictive personalization to AI-powered workforce tools.
  • Revisiting themes of trust, transparency, and loyalty with fresh data and new perspectives.
 
If you're a VP, CMO, COO, or CEO in retail looking to make smarter, data-driven decisions for AI-first retail strategies, this is your podcast. Subscribe now and stay ahead of the curve with insights that drive conversion, loyalty, and operational excellence.

Subscribe to the Retail Razor Podcast Network: https://retailrazor.com/
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Subscribe to our YouTube channel: https://go.retailrazor.com/utube


Meet your hosts, helping you cut through the clutter in retail data insights:

Ricardo Belmar is an NRF Top Retail Voice for 2025 and a RETHINK Retail Top Retail Expert from 2021 – 2025. Thinkers 360 has named him a a Top 10 Thought Leader in Retail and AGI, a Top 50 Thought Leader in Management, Careers, and Transformation, and a Top 100 Thought Leader in Agentic AI and Digital Transformation. Thinkers 360 also named him a Top Digital Voice for 2024 and 2025. He is an advisory council member at George Mason University’s Center for Retail Transformation and the Retail Cloud Alliance. He was most recently the partner marketing leader for retail & consumer goods in the Americas at Microsoft.


Casey Golden, is the North America Leader for Retail & Consumer Goods at CI&T. She is a RETHINK Retail Top Retail Expert from 2023 - 2025, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. Once immersed in fashion & supply chain tech, now slaying Franken-stacks & building retail tech. She is also the Founder of Luxlock, a cross-channel customer experience management platform.


Includes music provided by imunobeats.com, featuring Tech Lore from the album Beat Hype, written by Heston Mimms, published by Imuno.

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Sharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact

Sharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact

Ricardo Belmar | Top Retail Expert